Chevrolet's Efforts to Help Owners During the Pandemic
We know that these are uncertain and challenging times, and your vehicle should be the least of your worries. That’s why Chevrolet, your Chevrolet dealer and GM Financial are here and committed to helping you in any way we can – from answering your questions to servicing your vehicle and everything in-between.
First Responders Discount
A helping hand to heroes. -
For our military, educators and first responders, Chevy has long supported our everyday heroes. Now more than ever, we’re grateful to the doctors, nurses and other healthcare professions bravely taking care of us during these trying times. As a small way of saying thanks, we’re extending the Chevrolet First Responder Discount† now through June 30, to those committed to helping our communities.
Customer Assurance Hotline
Need Help? Contact an Advisor.
If you have questions about your current Chevrolet vehicle you can call our Customer assistance hotline at 1-800-222-1020 or get connected by simply clicking to chat.
Chevy Dealers are here for sales and service.
Our dealers are here to help. We encourage you to call or visit your dealerships website for the most up to date information. As always, during these challenging times, should you require repairs or routine maintenance, know that the Chevrolet Certified Service experts are available to handle your vehicle service needs.
OnStar Emergency Services
OnStar® Crisis Assist.
We are making OnStar®† Crisis Assist services available to current Chevrolet owners for a limited time. You get access to specially trained Advisors who are ready to help 24/7 during emergencies and other unexpected situations.
OnStar at: https://www.onstar.com/us/en/onstar-cares/
Complimentary data for Chevrolet Owners.
We’re here for you. To help stay connected, we are offering current eligible Chevrolet owners 3GB/3 months of in-vehicle data† (whichever comes first). In this uncertain time, Chevrolet is here to support you staying connected to the information and people that matter to you. Use your vehicle’s available 4G LTE Wi-Fi® hotspot to stay connected to social media, email or virtual classrooms at times when you have to be in your vehicle, or from up to 50-feet away.†
New Vehicle Owners
Assistance with a New Vehicle.
For those who need a new car, truck, or SUV, we’re offering interest-free APR financing for an unprecedented 84 months† for very well qualified buyers on most 2019 models and 2020 Equinox, Silverado 1500 and Trax models. You can also defer your monthly payments for 120 days† on most Chevrolet vehicles, when you finance with GM Financial.
Shop, Click, Drive
Shop online, take delivery at home from a participating dealer.†
If you’re in need of a new vehicle but don’t want to visit a dealership, we offer the ability to shop online from your participating dealer and have your vehicle delivered to your home†. It’s just another way we’re doing our part.
Chevy Interest-Free Financing
Financial questions? We’re here to help.
The safety and well-being of our communities is our first priority. From waiving certain late fees to offering an automatic one-month lease extension† if you are nearing the end of your lease, we stand ready to help during this difficult time. Please contact us to discuss and review your personalized options. GM Financial customers in need of help are encouraged to text INFO to 53721, message through the GM Financial mobile app, or contact the GM Financial Customer Experience team at 1-800-284-2271.
American Red Cross
When we all roll up our sleeves, great things happen.
Due to an unprecedented number of blood drive cancellations, the American Red Cross† is facing a severe shortage of blood. If you’re looking for a way to help during this crisis, GM has partnered with the Red Cross for the SleevesUp blood donation program. Take the pledge to donate by signing up today.
We're joining the fight to help save lives.
To help meet the country's critical need for medical equipment, we're converting our Kokomo, Indiana plant to build ventilators. Additionally, an employee-led initiative at our Warren, Michigan facility will lead the production of thousands of surgical masks a day. During these unprecedented times, we are proud to stand with other American companies and our skilled employees to help fight this global pandemic.
What We Do
Celebrating everyday heroes is #WhatWeDo .
We’re so proud to have quiet heroes within the Chevrolet family, committing extraordinary acts of courage and selflessness in this time of crisis. Join us in celebrating them, because it’s not in their nature to celebrate themselves. And be sure to tag your own stories using #WhatWeDo to give your heroes the recognition they deserve.